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社评“黄品汇绿巨人app”-译文小记

12367黄品汇绿巨人app移民管理服务平台新增俄日韩语服务功能

来源: 澎湃新闻
2024-11-28 07:19:36

最佳回答

“黄品汇绿巨人app”12367黄品汇绿巨人app移民管理服务平台新增俄日韩语服务功能

  中新黄品汇绿巨人app网11月26日电 据国家移黄品汇绿巨人app民管理局微信公众号消息,11月26日起,12367移民管理服务平台电话端将在原有中英双语服务基础上新增俄日韩语服务功能。拨打12367的用户可根据自身需求,在语音导航选项中选择相应语种服务。对选择俄、日、韩语服务的,平台将及时建立“用户、翻译、话务员”三方语音通话,提供“一号接听、接听即办、一办到底”的服务响应,进一步为来华在华外籍人员提供更加便捷的移民出入境服务,助力营造市场化、法治化、国际化一流营商环境。

  作为国家移民管理局面向中外出入境人员开设的一体化“客服中心” “一号通”,12367移民管理服务平台包括电话端、“移民局12367”APP客户端、微信和支付宝小程序、网站端等,通过提供724小时智能实时响应服务,为中外人员提供“能问能办”的一站式服务,是推进解决中外人员、企业涉中国移民管理领域“急难愁盼”问题的重要窗口。自2021年4月8日开通运行以来,平台累计接处涉中国移民管理领域业务咨询、意见建议等中外来电1400多万通,服务对象涵盖全球156个国家和地区;来电首呼解决率达99.9%,平均满意率达98.6%,为维护正常出入境管理秩序,服务经济社会发展和中外人员交流交往发挥了重要作用。

  下黄品汇绿巨人app一步,国家移民管理局将持续优化12367服务平台运行,不断拓展服务渠道、服务功能,积极回应中外出入境人员相关便利化需求,努力为便利中外人员往来、服务促进高水平开放高质量发展做出新贡献。

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