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“麻花传MD0174换妻”-环球时报

中消协:三季度摄麻花传MD0174换妻影服务消费者投诉增幅明显

来源: 中国网科技
2024-11-05 21:38:00

最佳回答

“麻花传MD0174换妻”中消协:三季度摄麻花传MD0174换妻影服务消费者投诉增幅明显

  中新麻花传MD0174换妻社北京11月4日电 (麻花传MD0174换妻记者 刘亮)中国消费者协会(简称中消协)4日发布的第三季度投诉热点显示,摄影服务消费者投诉增幅明显。同时,移动互联网广告推送,二级票务平台不规范经营性行为等也受消费者诟病。

  据全国消协组织受理投诉情况统计,第三季度全国消协组织共受理消费者投诉497448件,解决326017件,投诉解决率65.54%,为消费者挽回经济损失45559万元人民币。

  从投诉热点看,摄影服务消费者投诉增幅明显。在短视频和社交媒体的推动下,古装摄影和写真在年轻消费群体特别是女性消费群体中广为流行,随之而来的相关投诉也逐渐增加。如商家通过免费拍摄、低价套餐吸引消费者到店消费,再向其推销高价套餐或变相强制消费。低价引流、钓鱼式营销手段,侵害了消费者知情权,也损害了正常的市场秩序。

  投诉热点显示,移动互联网广告推送“槽点”多,主要包括点击广告自动跳转免密支付,在特殊场景植入广告影响消费者体验,变相强制跳转广告等。

  演出行业的火爆带动了售票平台的发展,但一些二级票务平台不规范经营性行为引发了诸多问题,消费者投诉主要集中在:票价信息不透明,未出票前退票仍被收取手续费,票务平台拖延退款,票务平台售后渠道不畅通。

  提货卡经营模式也屡遭消费者诟病,包括提货商品与提货卡标注不符,商家单方违约,商家倒闭导致提货卡无法使用等。据中国商务部有关规定,发卡企业或售卡企业对超过有效期尚有资金余额的不记名卡应提供激活、换卡等配套服务。即便预付卡已过期,经营者也不能因此随意单方剥夺消费者的权利。

  其他投诉热点还涉及:法律咨询服务机构亟待加强规制;聚合经营模式管理过于“粗放”,平台内商户信息不实问题屡现;民宿行业规范化程度有待提升;外卖行业打包存在乱收费等问题。(完)

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